Student Services

BIA personnel are ready to provide friendly and helpful advice covering all aspects of a student's life in Australia, including academic, cultural and social issues. We can help with issues like accommodation, homesickness and culture shock, as well as with career advice, learning support and counseling.

The Receptionist/Student Welfare Officer is the first point of contact for students with questions about any of BIA’s support services including Welfare and guidance services.

Airport pick-up

BIA provides airport pick-up services. Students who require these services must make prior arrangements. Please contact BIA for more information or to make a booking.

Student visas and work permits

At BIA we give free information to students who would like to apply for student visas, visa extensions and work permits. We regularly update DIBP information on the institute notice board.

Medical check-up bookings

When students need to get a medical check-up for their visa extensions we gladly help them by making a booking at Health Service Australia.

Opening a new bank account

When students first arrive in Australia we can help them to open a new bank account.

Academic Support Services

All BIA training and assessments comply with the standards of the AQF 2013 and the National Vocational Education and Training Regulator Act 2011 (NVR2011) / Standards for Registered Training Organisations 2015 and the requirements of the relevant national training package. We do our best to maintain the standards through staff professional development, monitoring, industry liaison, internal auditing and both internal and external moderation.

Bilingual personnel

The academic and administrative staff at BIA speak a number of languages and have access to interpretation services when needed. Students are able to receive help in their own language wherever possible.

Provision of Language, Literacy and Numeracy (LLN) assistance

Because we aim at all times to provide a positive and rewarding learning experience for all of our students, BIA provides a formal assessment of the student’s level of English. Arithmetic is also an important component of most of our courses. Additional assistance with these skills can be arranged if the student requires it.

Flexible learning and assessment

Flexible learning and assessment provides choices to students on how and where they learn, how they are assessed and when and where the learning occurs.

BIA is committed to providing our students with the opportunity to engage in a flexible learning and assessments process. BIA's approach to flexible learning and assessment is to offer students a variety of learning and assessment experiences that may include but are not limited to:

  • Class-based training/assessment
  • Group discussions
  • Role-plays
  • Presentations
  • Interactive web/CD/DVD-based training
  • Self-directed study
  • Research activities

Recognition of Prior Learning (RPL)

All students are offered the opportunity to apply for Recognition of Prior Learning (RPL) and Recognition of Current Competency (RCC) on an individual basis, prior to enrolment or during the student’s course. The RPL/RCC process allows students to apply for credit for previous study, work, life and educational experience that match the learning outcomes of specific modules within their course. Outcomes will be notified within 10 working days of the date of receipt of the application.

All RPL/RCC applicants will be asked to provide evidence to support their claims, which should be attached to the RPL/RCC Application Form. Evidence includes, but is not limited to:

  • Documentation such as certificates issued by other Australian Registered Training Organisations (RTOs)
  • Support letters from employers
  • Course outlines of previous courses
  • Credentials issued by other organisations operating under the Australian Quality Training Framework

Where a student’s evidence is insufficient, the student may be asked to complete an assessment or examination relevant to the unit.

The course coordinator reviews all RPL-related assessments.  From time to time or when deemed necessary, we will have an additional person or subject expert be part of the assessment process.

Where RPL is granted prior to the issue of a student visa, the period of the visa will be reduced to compensate.  Where RPL is granted after the visa has been issued, students are required to maintain full study load with supplementary materials and supervised study.

RPL applications are conditionally approved for offshore students. Once students arrive in Australia they must meet with the course coordinator, who will finalise this process. This may involve tests, interviews or assessments. Please note that if your request for RPL is granted, your course duration may change. If it does, you will be given a new eCoE confirming this, and the duration of your visa may be affected.

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ACN: 085 304 570 | CRICOS Provider Code: 02607G | RTO Code: 91019